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Frequently Asked Questions

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. Any orders placed as a guest require you to manually enter your address and payment information and will not be saved for future reference

We accept all credit cards through secured payment gateway. Bank transfers and cash on delivery is also available. 

Yes, we do island-wide delivery for all items except medications. We deliver medications within 10 km of any of our outlets, in Ministry-approved, temperature-controlled delivery vehicles. If you want to check whether we can deliver to your area, give our friendly Customer Service Line a call, or the branch closest to you. Contact us for delivery information.

Delivery could take up to 10 days based on your location. 

Please visit Return Policy for more information. 

Yes. You need to upload an image of the prescription to order medicine. Also, you need to pesent the orginal-copy of the prescription at the time of the delivery or order pick-up.  

Yes. Please visit branches page for location addresses and contact numbers of our outlets.